416-207-3888 hello@carehop.ca

A New Approach to Homecare

Mission

We ensure happy, independent living by delivering professional and compassionate care services that support families and help our clients feel comfortable at home.

Vision

Care for every generation, at every stage of life, the way you want, right where you belong — at home.

Values

1Care

We are empathetic and action-oriented, pay attention to details and always go the “extra mile”, because we care.

2Excellence

We relentlessly pursue quality and strive to achieve perfection through incremental and systematic improvements, state-of-the-art knowledge and evidence-based practices. We take pride in our work.

3Collaboration

Leveraging the diversity of our team, we build, support and encourage collaboration across internal teams, external organizations and sectors to solve complex community challenges. We believe in the power of working together.

4Family

Family is the key ingredient of what we do and how we do it. We foster a pleasant work environment where our staff feel like they belong, like a family. 

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Prompt Response

Your caregiver will be at your door within the same day, ready to start your Care Plan.

24/7

We answer your call 24 hours a day, 365 days per year for continuous service and answers to your questions.

Qualified Support Staff

Our PSWs are all certified and our nurses are fully registered with good standings.

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Thorough Screenings

Our fully qualified caregivers are thoroughly screened with comprehensive background checks.

Flexible Plans

CareHop Care Plans are easily adjusted to meet your loved one’s changing needs so they’re always taken care of.

Quality Care, Anywhere

We bring sunshine to wherever you call home – your own residence, hospital room, or long-term or assisted-living facilities.

Community-minded

Our entire CareHop team is part of your loved one’s community, and work with many local causes and foundations.

Peace of Mind

Our caregivers take the worry out of elder care, ensuring that all your loved one’s needs are met.

Complete In-home Care

Whatever you need, our team will hop to the challenge! Whether you need 24-hour health care or physical rehab assistance, help around the house, wholesome meals prepared, or someone to visit with, we’ll ensure you’re well looked after, comfortable, and content.

Nurse and senior man in wheelchair during home visit.
physiotherapist with senior woman using exercise machine

Care Matched to Your Needs

You’ll be spending a lot of time with our caregivers, so we’ve set up a matching system to ensure you get someone you can build a trusting, friendly relationship with. If the match isn’t quite right, we’ll connect you with a new caregiver to bring your family complete peace of mind.

Fully Managed Care Plans

We’re here to work with you! Our team will perform a complete assessment of your loved one’s needs to create a tailored CareHop Care Plan to ensure their requirements are met. The care plan is developed with the client and their family and we frequently reassess the plan to make sure the goals are met, all while keeping you informed. We offer real time access for families to witness the care schedule and progress. 

Don’t let aging stop you from doing the things you love!

Young mother and her disabled son in wheelchair having fun, playing together at home.

What happens during our in-home care consultation?

We believe that for every need – there is a solution that will bring sunshine into your loved one’s home!

Our CareHop in-home consultation is an opportunity to meet your family and discover all about the physical and social needs of your loved one. We tailor a customized CareHop Care Plan that will ensure those needs are well-looked after and provide recommendations that we feel will enhance the joy in their life.

We come to you, whether you want to meet in your home, at your loved one’s residence, or anywhere else that is convenient for you.

Our plans are completely confidential, and open to your questions and feedback. We’re here to help because our goal is the same as yours: to ensure the elder in your life is happy, content, and cared for.

Our in-home care consultation is free, and there is no obligation.

Client Bill of Rights

As a client, patient, family member, substitute decision-maker or caregiver, you have the right to expect that every CareHop employee, including everyone in management, shall respect and promote your rights as listed in our Client Bill of Rights.