416-207-3888 hello@carehop.ca

About Us

About CareHop

Founded in 2012, CareHop provides professional home cleaning, home care and nursing services within the community, bringing sunshine to people’s homes.

Senior woman greeting female care worker making home visit
Female nurse taking care of senior female patient at retirement home

A Message From Our Founder, Michael Lu

I grew up with my grandmother in the 1970s in Shanghai, China. I was the last of the nine grandchildren that she helped raise. Some of my dearest memories surround my time spent enjoying her company – just the two of us. We talked, laughed, and enjoyed all of the little matters of life together. For over 10 years, she was my protection, and I was her joy. She passed away a year before I entered university, which I know she would have been deeply proud of, had she known.

My grandma was the inspiration for my start in the home care company, when faced with a career change in 2012. Through her, my vision was to create a care team and model that not only supports people in need to live safely at their homes, but also provides them with that joy along the way. Often I hear people saying,  “getting old is difficult,” and that is true. Let us make things a little easier for people in need, also for the families and the caregivers. Let us bring peace of mind and – most importantly – some sunshine into their homes. To us, “aging should be joyful”.

Bonded insured caregivers who meet the highest standards

Everyone at CareHop is rigorously screened to ensure they have the qualifications, experience, and attitude to meet or exceed our high standard of performance excellence. CareHop is proud of our progressive work environment that promotes diversity, inclusion, and empowerment. We take steps to ensure our team is happy and engaged, so they continue making a positive impact in your loved one’s care program.

Patient Safety Training

Our extensive employee onboarding includes a mandatory review of our policies and procedures surrounding patient safety. CareHop takes no shortcuts in patient safety and requires strict adherence to our safety guidelines to provide the best patient care experience possible. We update our policy documents regularly and post them online for quick reference and review on demand by our staff.

Nurse and senior man in wheelchair during home visit.
physiotherapist with senior woman using exercise machine

Dedicated Care Managers

Our clinical supervision model helps inform our patient health and safety policies and procedures. This includes frequent home visits by our Care Manager to evaluate the relationship between our caregivers and clients and provide consultation or direct care when required. Our Case Manager will also answer your questions and maintain an open communication channel to ensure complete transparency.

Consistent Care with Perfectly Matched Caregivers

We strive to create the best care experience possible by ensuring we connect your loved one with caregivers who complement their personality. Our comprehensive matching system is based on our detailed assessment of your loved one’s needs and attributes, bringing families peace of mind that their loved ones will have a safe and enjoyable care experience. They’ll look forward to every caregiver visit.

Young mother and her disabled son in wheelchair having fun, playing together at home.
physiotherapist with senior woman using exercise machine

Educational Support

CareHop provides robust onboarding and continuing training for our caregiver team to increase their skill set, grow their careers, and maintain optimal quality patient care. We go a step further with our employee Tuition Reimbursement Program that helps offset the rising cost of continued education and helps our caregivers develop their career. This unique program helps enhance the care experience for your family and the care community at large.

Our Care Support Team

Michael Lu

Michael Lu

Founder & CEO

Amanda Lomat RPN

Amanda Lomat RPN

Clinical Care Manager

Angela Calalang RN

Angela Calalang RN

Clinical Educator

Stephanie Machula RN

Stephanie Machula RN

Clinical Practice Leader

Nikita Kalicharan

Nikita Kalicharan

Client Care Manager

Ashley Pringle

Ashley Pringle

Client Care Coordinator

Sharon Hur

Sharon Hur

Client Care Coordinator

Brenda Benedicto

Brenda Benedicto

Client Care Coordinator

Sweta Khristi

Sweta Khristi

Client Care Coordinator

Elaine Arguez

Elaine Arguez

Human Resources Manager

Amanda Montico

Amanda Montico

Administrative Manager

Joy Ng

Joy Ng

Finance Manager

Heidy Maestre

Heidy Maestre

Cleaning Operation Manager

Diane Ricardo

Diane Ricardo

Assistant Cleaning Supervisor

Celebrating Excellence Together

Our caregivers are the heroes. We celebrate their exceptional care, dedication and compassion. Our clients can recognize their caregiver by nominating them for CareHop’s Caregiver of the Month program, strengthening the special bond they’ve already forged and allowing caregivers who go the extra mile to bask in the spotlight.

Nominate a caregiver to be the next Caregiver of the Month.

Caregiver of the Month

Upasna Sharma RN

Upasna Sharma RN

Caregiver of the Month May 2024

Kelly Elderfield RPN

Kelly Elderfield RPN

Caregiver of the Month April 2024

Stacey Reid RPN

Stacey Reid RPN

Caregiver of the Month March 2024

Fatuma Rashidi RPN

Fatuma Rashidi RPN

Caregiver of the Month February 2024

Amy Burton RN

Amy Burton RN

Caregiver of the Month January 2024

Neelam Chaudhary PSW

Neelam Chaudhary PSW

Caregiver of the Month November 2023

Sandhya Burman PSW

Sandhya Burman PSW

Caregiver of the Month October 2023

Veronica Baptista RN

Veronica Baptista RN

Caregiver of the Month September 2023

Mara Austin RN

Mara Austin RN

Caregiver of the Month August 2023

Kerry Kauc RN

Kerry Kauc RN

Caregiver of the Month July 2023

Linda Belizaire RPN

Linda Belizaire RPN

Caregiver of the Month June 2023

Donna Duario RPN

Donna Duario RPN

Caregiver of the Month June 2023

Kimberly Thompson RPN

Kimberly Thompson RPN

Caregiver of the Month May 2023

Ermine Jackson RPN

Ermine Jackson RPN

Caregiver of the Month May 2023

Christine Amat RPN

Christine Amat RPN

Caregiver of the Month April 2023

Ashley Lala RPN

Ashley Lala RPN

Caregiver of the Month April 2023

Namgyal Wangmo PSW

Namgyal Wangmo PSW

Caregiver of the Month March 2023

Kalsang Wangmo PSW

Kalsang Wangmo PSW

Caregiver of the Month March 2023

Irina Ozolina RN

Irina Ozolina RN

Caregiver of the Month March 2023

Peggy Linger PSW

Peggy Linger PSW

Caregiver of the Month February 2023

Venese James RN

Venese James RN

Caregiver of the Month February 2023

Ravinder Arneja RPN

Ravinder Arneja RPN

Caregiver of the Month January 2023

Sekinat Ojo PSW

Sekinat Ojo PSW

Caregiver of the Month January 2023

Jocelyn Gaviola RSW

Jocelyn Gaviola RSW

Caregiver of the Month November 2022

Mirna Stojak RN

Mirna Stojak RN

Caregiver of the Month November 2022

Amandeep Gill RPN

Amandeep Gill RPN

Caregiver of the Month October 2022

Simranpreet Kaur RN

Simranpreet Kaur RN

Caregiver of the Month September 2022

Azel Lim PSW

Azel Lim PSW

Caregiver of the Month September 2022

Prabhpreet Kaur RPN

Prabhpreet Kaur RPN

Caregiver of the Month August 2022

Chhayaben Patel RPN

Chhayaben Patel RPN

Caregiver of the Month August 2022