{"id":13712,"date":"2025-04-23T15:50:53","date_gmt":"2025-04-23T19:50:53","guid":{"rendered":"https:\/\/carehop.ca\/?page_id=13712"},"modified":"2025-06-26T11:10:11","modified_gmt":"2025-06-26T15:10:11","slug":"about-us","status":"publish","type":"page","link":"https:\/\/carehop.ca\/fr\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"

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About Us<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbRGBA(255,255,255,0)\u00a0\u00bb use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bbrgba(255,255,255,0) 0%|#fffff7 100%\u00a0\u00bb background_color_gradient_overlays_image=\u00a0\u00bbon\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/carehop.ca\/wp-content\/uploads\/CareHop-bg-sm.png\u00a0\u00bb background_size=\u00a0\u00bbinitial\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2″ make_equal=\u00a0\u00bbon\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_css_main_element=\u00a0\u00bbalign-items: center;\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/carehop.ca\/wp-content\/uploads\/Michael-Lu.jpg\u00a0\u00bb alt=\u00a0\u00bbFemale nurse taking care of senior female patient at retirement home\u00a0\u00bb title_text=\u00a0\u00bbMichael Lu\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb border_radii=\u00a0\u00bbon|15px|15px|15px|15px\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2″ _builder_version=\u00a0\u00bb4.16″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text content_tablet=\u00a0\u00bb<\/p>\n

A Message From Our Founder, Michael Lu<\/h2>\n

I grew up with my grandmother in the 1970s in Shanghai, China. I was the last of nine grandchildren she helped raise, and some of my dearest memories come from the time we spent together, just the two of us. We talked, laughed, and cherished the little moments of life. For over ten years, she was my protector, and I was her joy. She passed away a year before I started university, which I know would have meant a great deal to her if she had known.<\/p>\n

My grandmother\u2019s love, presence, and care left a lasting mark on me. When I faced a career transition in 2012, it was her memory that inspired me to start a home care company. Through her, I found a passion: to build a care model that not only helps people live safely at home, but also brings them joy, dignity, and human connection along the way.<\/p>\n

At CareHop, we aim to make life a little easier, not just for those in need of care but also for their families and the caregivers who support them. Let us bring peace of mind, and most importantly, a little sunshine into your home.<\/p>\n

\u00a0\u00bb content_phone=\u00a0\u00bb<\/p>\n

A Message From Our Founder, Michael Lu<\/h2>\n

I grew up with my grandmother in the 1970s in Shanghai, China. I was the last of nine grandchildren she helped raise, and some of my dearest memories come from the time we spent together, just the two of us. We talked, laughed, and cherished the little moments of life. For over ten years, she was my protector, and I was her joy. She passed away a year before I started university, which I know would have meant a great deal to her if she had known.<\/p>\n

My grandmother\u2019s love, presence, and care left a lasting mark on me. When I faced a career transition in 2012, it was her memory that inspired me to start a home care company. Through her, I found a passion: to build a care model that not only helps people live safely at home, but also brings them joy, dignity, and human connection along the way.<\/p>\n

At CareHop, we aim to make life a little easier, not just for those in need of care but also for their families and the caregivers who support them. Let us bring peace of mind, and most importantly, a little sunshine into your home.<\/p>\n

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A Message From Our Founder, Michael Lu<\/h2>\n

I grew up with my grandmother in the 1970s in Shanghai, China. I was the last of nine grandchildren she helped raise, and some of my dearest memories come from the time we spent together, just the two of us. We talked, laughed, and cherished the little moments of life. For over ten years, she was my protector, and I was her joy. She passed away a year before I started university, which I know would have meant a great deal to her if she had known.<\/p>\n

My grandmother\u2019s love, presence, and care left a lasting mark on me. When I faced a career transition in 2012, it was her memory that inspired me to start a home care company. Through her, I found a passion: to build a care model that not only helps people live safely at home, but also brings them joy, dignity, and human connection along the way.<\/p>\n

At CareHop, we aim to make life a little easier, not just for those in need of care but also for their families and the caregivers who support them. Let us bring peace of mind, and most importantly, a little sunshine into your home.<\/p>\n

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Why We Started<\/h2>\n

Home is sacred. <\/strong><\/p>\n

<\/strong>It\u2019s where people feel safe, connected, and whole, whether they\u2019re growing up, healing, or aging. It\u2019s no surprise that 90% of adults over 65 want to stay in their homes as they age\u00b9<\/a>, and children with complex medical needs experience better emotional outcomes and fewer hospitalizations when they receive care in the comfort of a familiar home environment\u00b2<\/a>.<\/p>\n

Yet too often, families are forced to choose: get the care they need, or stay in the home they love. It doesn’t have to be that way.<\/strong><\/p>\n

CareHop was founded in 2012 to close this gap, so no one has to choose between care and comfort. We bring sunshine to your home, helping people of all ages live fully, joyfully, and with dignity in the place they belong: home.<\/strong><\/p>\n

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Our Future (Vision)<\/h2>\n

A world where home remains an option for all, at every stage of life.<\/strong><\/p>\n

This vision reflects our unwavering belief that everyone deserves the dignity, comfort, and joy of home, no matter their age or condition.<\/p>\n

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What We Do (Mission)<\/h2>\n

We deliver compassionate, high-quality care that enhances the health and well-being of individuals and families\u2014right in the comfort of home.<\/strong><\/p>\n

Our mission is to bridge the gap between health care and home by providing personalized, dignified support that fosters independence, peace of mind, and joy at every stage of life.<\/p>\n

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Our Values<\/h2>\n

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1<\/span>Care<\/h3>\n

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We are empathetic, detail-oriented, and always go the extra mile because we truly care.<\/p>\n

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2<\/span>Excellence<\/h3>\n

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We pursue the highest standards through continuous improvement and evidence-based practices.<\/p>\n

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3<\/span>Family<\/h3>\n

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We foster a warm, inclusive culture where everyone feels supported and a true sense of belonging.<\/p>\n

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4<\/span>Enabling<\/h3>\n

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We create the conditions for our team, clients, and families to grow, thrive, and live with independence.<\/p>\n

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How We Deliver Our Promise<\/strong><\/h2>\n

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Exceptional Care Starts with Exceptional People<\/h3>\n

We handpick caregivers for their compassion and dedication, train them to the highest standards, and empower them to deliver care that is skilled, personal, and heartfelt.<\/p>\n

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Personalized Support and Clinical Oversight<\/h3>\n

Every client has a dedicated Care Manager and regular nurse checkups, ensuring proactive health monitoring, early issue detection, and personalized support that evolves with your loved one\u2019s needs.<\/p>\n

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Personalized Support and Clinical Oversight<\/h3>\n

Every client has a dedicated Care Manager and regular nurse checkups, ensuring proactive health monitoring, early issue detection, and personalized support that evolves with your loved one\u2019s needs.<\/p>\n

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Personalized Support and Clinical Oversight<\/h3>\n

Every client has a dedicated Care Manager and regular nurse checkups, ensuring proactive health monitoring, early issue detection, and personalized support that evolves with your loved one\u2019s needs.<\/p>\n

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Consistent Care Teams That Build Real Trust<\/h3>\n

We prioritize consistent caregiver assignments, matching your loved one with people who not only meet their needs but also build genuine connections, fostering lasting bonds and deeper trust.<\/p>\n

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Meet Our Team<\/h2>\n

Learn more about the dedicated professionals who bring CareHop\u2019s mission to life every day.<\/p>\n

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Client Bill of Rights<\/h2>\n

As a client, patient, family member, substitute decision-maker or caregiver, you have the right to expect that every CareHop employee, including everyone in management, shall respect and promote your rights as listed in our Client Bill of Rights.<\/p>\n

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About UsA Message From Our Founder, Michael Lu I grew up with my grandmother in the 1970s in Shanghai, China. I was the last of nine grandchildren she helped raise, and some of my dearest memories come from the time we spent together, just the two of us. 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